Terms and conditions
1.1 ENTRENARME, S.L. offers a platform on the Internet that facilitates professional trainers, physiotherapists and nutritionists to promote themselves and find clients. In addition, clients can obtain information about the services of trainer, hereinafter "Services", published on www.entrenar.me.
1.3 By using the website, you agree to abide by the terms and conditions, hereinafter "Terms" and be legally bound to them, whether or not you become a registered user of the services. These Terms govern your access and use of the page and services, as well as all the collective contents (defined below) and their participation in the reference program (defined below) and also constitute a binding contract between you and us .
Ways to collect information
2.1 We may collect and process the following information or personal data (information that may only be identified with you) about you:
2.1.1 Particular information necessary to register on the web or access other services provided by us, including your name, address, date of birth and if you are a personal trainer, information about your training, experience, training place, price of training , etc .
2.1.2 Your email address and password.
2.1.3 A phone number.
2.1.4 A record of all correspondence between you and us.
2.1.5 A record of any contact you have made or ads you have posted on the web.
2.1.6 Your responses to surveys and questionaries that can be used for research purposes.
2.1.7 The details of contacts made, including messages and clicks to the phone made through the web or any other way. No information of your credit card, debit card or bank account is currently stored .
2.1.8 Details of your visits to the web and the resources you have accessed. As well as the personal trainers you have seen and contacted.
2.1.9 Information we may ask of you when reporting a problem on the web
2.2 We only collect information when you choose to provide it.
2.3 Information is collected through various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.
2.4 An IP address is a number assigned to your computer through an internet server, so you can access the Internet. In general it is considered non-identifiable personal information.
2.5 We use the IP address to diagnose problems with our server, give aggregated information, and determine the fastest route for your computer to use to connect to our website, and to manage and improve the site.
Place of operation and use of information
3.1 Through this website, we provide an online platform through which all types of professionals (for example, personal trainers, nutritionists or physiotherapists) offer their services and users of the website can obtain information about the services of the professionals and to contact directly with the professionals. You agree that ENTRENARME SL. is not part of any agreement signed between professionals and clients, nor is it a temporary agency or agent. ENTRENARME SL has no control over the conduct of trainers, customers and other users of the website, application or services provided, and rejects any responsibility in this regard to the maximum extent permitted by law. All contracts will be made at the client's risk and expense..
As mentioned above, ENTRENARME SL offers a platform or online marketplace with related technology so that customers and professionals can come into contact through the Internet and agree to contract sessions directly between them. ENTRENARME SL does not own or operate companies related to training, nutrition or physiotherapy, including personal training centers, gyms, clubs, nutrition clinics or physiotherapy clinics, nor is it a provider of training, consultations or treatments. Except as expressly provided otherwise on the ENTRENARME SL platform, ENTRENARME SL's responsibilities are limited to: (i) facilitating the availability of the website, application and services, and (ii) acting as a contact agent between both parties; trainer and customer..
The information we show is based on information provided by the professionals. Professionals have access to an intranet whereby they are fully responsible for updating the rates, availability and other data that appear on our website. Although we try to make our service as accurate as possible, we can not verify or guarantee that all information is accurate, complete or correct. We are also not responsible for errors (such as manifest and typographical errors), interruptions (due to temporary and / or partial server crashes or repairs, updates and maintenance of our website or other reasons), inaccurate, misleading or false information, or lack of information. The professional is responsible at all times for the accuracy, and correctness of the information (both descriptive and referring to rates and availability) that appears on our site. Our website does not and should not be viewed as a recommendation or promotion of the quality, level of service, qualification or classification of any available professional..
3.2 Our services are solely for personal and non-commercial use. Therefore, it is not allowed to resell, make deep-links, use, copy, monitor (for example, spider, scrape), display, download or reproduce the content, information, software, products or services available in our site, for any commercial or competitive activity..
3.3 The information you provide can be use for:
3.3.1 If you are a user / client, we may send your information to the professional you have hired. If you are a professional, we can send your information to the client who has hired you. In addition, we may send your contact information to third parties directly related to us, such as: employees, collaborators (ambassadors, suppliers of sports equipment, training providers).
3.3.2 If we are under an obligation to disclose or share your personal information in order to comply with any legal obligation (for example, if required by a court order or for the purpose of fraud prevention or other crime).
3.3.3 Any user will be able to see the data that the personal trainers have published in the professional profile of the web. Among them, the phone number will be visible unless they fill in the box for the opposite to happen.
3.3.4 We can make use of the data published on the profile of the web, their social media and blog.
3.3.5 However, we will not disclose your personal information unless you give us permission to do so.
3.3.6 We will not sell your information to third parties or use it for any marketing operation with third parties.
You agree to release, defend, indemnify and hold ENTRENARME SL and its affiliates and subsidiaries and their representatives, officers, employees and agents against any claims, liabilities, damages, losses and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with (a) your access to or use of the website, application, services, collective content or your breach of these Terms; (b) its membership content; (c) your (i) interaction with any member, or (ii) creating a profile; (d) the use, condition or service by you, including, without limitation, any injury, loss or damage (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of, a reservation or training, consultation or treatment, and (e) their participation in the reference program or their accumulation of europoints in the ENTRENARME SL program
Protection of data policy
In compliance with the provisions of the Organic Law of Protection of Personal Data 15/1999, ENTRENARME, SL, domiciled at Calle San Vicente Mártir 71-4, 46007 Valencia as responsible for the file, the personal data information required as a result of the subscription in some of the services offered by the website, in the object of automated processing and in the attachments, in the necessary security levels, in the ownership of this company with the purpose of adapting commercial offers to their requests to be able to offer a more personalized and effective service. The delivery of the information requested is voluntary and its only consequence is not to receive the services offered. ENTRENARME, S.L. is committed to safeguarding the personal data provided in accordance with the provisions of the law. Likewise, the reports on the possibility of exercising the rights of access, rectification, cancellation and opposition, to ENTRENARME, S.L. by email to email@example.com or in writing to San Vicente Mártir 71-4, 46007 Valencia.
By using this website, you agree to comply with the conditions set out below. These conditions affect both the natural person who uses this website and the company in which this person works and make use of the web on behalf of the company. This web and its content is property of ENTRENARME, S.L.
All graphic material that appears on this website (graphics, images, buttons, texts, etc.) is property of ENTRENARME, SL and the use of this website should be purely informative, for consultation. At no time is allowed to divulge, copy or keep the material in any way. All Images are protected by international copyright laws.
All of the content on the website, which means, including but not limited to, the writings, photographs, graphics, pictures, icons, technology, software, links and audio-visual and sound content, as the graphic design and source codes, are intellectual property of ENTRENARME or third parties, rights to use the content may in no way be understood to be ceded to the website user of the rights of exploitation recognised by the current regulations in terms of intellectual property. The trademarks, commercial names or distinctive signs are also ownership of ENTRENARME or third parties, and accessing the web site cannot be understood to attribute any rights over these. The copy of any data on the website, whether it be total or partial, is not allowed. Any use of these opposed to what is established in this clause or the norms in terms of intellectual property, will be pursued according to current legislation. By accepting these use conditions, the User gives ENTRENARME, freely and on a non-exclusive basis, all of the right to exploit the writings, photographs, graphics, pictures, logos, icons and any other audio-visual and sound content that the User publishes or authorises to publish on the website. Such transfer will be understood to be for the worldwide network, without any limits, and for the maximum period of time planned by the Royal Legislative Decree 1/1996, from the 12th of April, approving the Restated Text of the Law on Intellectual Property, regularizing, clarifying and harmonizing and standardising the current legal provisions related to this matter. ENTRENARME can exploit the rights of copy, transformation, distribution and public communication of the content in the fullest extent permitted by law. The User, who affirms to have all intellectual and industrial property rights upon this said content, obliges themselves to undertake all claims or responsibility, including compensation for damages, that any third party could exercise against ENTRENARME for considering their rights to have been violated by any of the actions derived from the obligations that the User contracts with, directly or indirectly, through these Terms and Conditions. Furthermore, the User obliges themselves to leave ENTRENARME untouched in the case of any harm that they or any third party may suffer from as a consequence of the formalisation of the transfer of the rights regulated in this clause.
It is completely prohibited to save, retain or copy in any way, either digitally or physically, the images displayed on the web. Any use of these images is forbidden other than for consultation and visualization of our website. In no case can the images be used with commercial fines, only consider as an exception the citation of the source from the same ones
ENTRENARME, SL reserves the right to cancel the licenses granted and / or licenses to the user if he does not accept the clauses of use of this website. ENTRENARME, SL may limit or eliminate the possibility of access to the web and the user will be obliged to delete any graphic or material belonging to ENTRENARME, SL.
ENTRENARME, SL makes available to the customer and user the customer service for any communication you need through firstname.lastname@example.org.
Entrenarme reserves the rights to adapt and update the conditions of use. ENTRENARME, SL does not guarantee the availability and continuity of the functioning of the website or of its services. When reasonably possible, ENTRENARME will notify any interruptions in the functioning of the website and its services. Entrenarme does not guarantee the use of its website and services for the utility of any type of activity in particular, nor its infallibility, in particular, that the users can effectively use the website and the services, have access to the different pages that form the website or those that provide the services. ENTRENARME DOES NOT RECOMMEND OR GUARANTEE THE INFORMATION, THE GOOD PRACTICE OR PROFESSIONAL EXPERIENCE OF ANY TRAINER OR CENTER REGISTRED ON THIS WEBSITE. The data on the information sheet of each trainer or centre has been provided by that same professional , information of which ENTRENARME is not responsable for inaccuracies, mistakes or any other circumstance that does not reflect reality. Within the limits provided by the law, ENTRENARME does not take any responsability for the lack of truth, integrity, update and precision of data or information that is on the website. The Users' access to the website does not oblige ENTRENARME to control the absence of viruses, worms or any other harmful software. It is up to the User to have the software tools to detect and desinfect hamrful software. ENTRENARME is not responsible for any harm caused to Users software or computer equipement or third parties during the use of the services offered by the website, the same goes for any damage which causes failures or disconnections of telecommunication networks that result in the suspension, cancellation or interruption of of the service of the website during the service or prior to this. In the case of any possible claim, fine, sentence or sanctions that come as a result of a breach of any of the obligations established in these Terms and Conditions on behalf of the User, the User must leave ENTRENARME untouched. ENTRENARME also reserves the right to seek damages that conform.
In the event that specific provisions of these General Conditions of Contract, or the contract concluded with the contracting party, are totally or partially ineffective, this will not affect the effectiveness of the rest of the contract. Spanish law is ruled out to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). For contracts with merchants or businessmen Valencia is considered as a place of fulfillment and exclusive jurisdiction of the courts of Valencia. Likewise, the courts of Valencia will be competent if the domicile or habitual place of residence of the contracting party was not known at the time of filing of the application, or the latter did not have a domicile within the national territory (Spanish).
Provision of services
On the website, www.entrenar.me, professional services are offered. Only the respective professionals indicated are the only debtors of the services indicated in the services, which perform these services according to their respective General Conditions of Contract. Entrenarme does not owe the performance of the services indicated in the services, but the purchase of the service gives the customer only a right to the professional to perform the service. For the use of the service, the following conditions of use are exclusively applicable.
Either by confirming the corresponding field in the order process, or if you make effective use of the service, the conditions of use of ENTRENARME, SL will be accepted. In such case, You acknowledge that ENTRENARME, SL considers the use of the service as recognition of the conditions of use. These conditions of use may be consulted, printed or recorded locally at any time under https://www.entrenar.me/en/static/terms-conditions
For the client:
Entrenarme, SL only announces professional services. So if you are a customer you will have to do the services contracting directly with the professional. In the case of the sports equipment store, the payment is made with a credit card through a bank POS that belongs to the bank Banco Sabadell.
For the trainer:
As a professional, you have the right to create a profile that serves as an advertisement for your services. ENTRENARME, SL guarantees to the professional the promotion of its services during the period of validity of its advertisements. The prices of the products and/or the services offered on the website include, unless indicated otherwise, the Value Added Tax (VAT) or other taxes that could apply. The campaigns are set for the user. The user will pay for each contact, message, budget request or of visit the price that they have provided with the budget limit they determined. Entrenarme sets a minimum bid per message received according to the location and discipline of the professional. This bid could change when Entrenarme deems it necessary without previous notice. Any messages that are spam will be dismissed if it is confirmed that it is spam and that the user has informed us during the 24hours after receiving the message. The payment method is via credit card. Bank transfers are also possible. In case of being contacted by a client, the trainer will assume any responsibility derived from the services provided, exempting ENTRENARME, SL from any responsibility.
Information about the right of revocation
You as a consumer; being considered a professional that subscribes to our advertising plans, and not who contracts the services of the trainers announced here, may revoke the contractual statement of purchase of the service within seven days indicating the causes, communicating in writing (postal mail or electronic). The period begins after receipt of this information in the form of written text, but never before the receipt of the confirmation email by the recipient. In order for the revocation period to be considered fulfilled, it will suffice that the sending of the revocation or the coupon has had its exit punctually within that period. Once the service has been made in front of the trainer, the revocation is no longer possible.
Once the service has been made in front of the trainer, the revocation is no longer possible. The revocation must be addressed to:
San Vicente Mártir 71-4
S39-5, 46005, Valencia.
Consequences of revocation: In the case of an effective revocation, the benefits received by both parties must be restored and, where appropriate, profits (ex: advantages of of use) must be delivered. The repayment obligations must be fulfilled within 30 days. The deadline starts with the delivery of your revocation declaration, and for us, with your receipt.
Entrenarme reserves the right, in its sole discretion, to modify the page, application or services, or to alter these Terms, including the rates of the services, at any time and without prior notice. If we modify these Terms, we will post such modification on the page, or we will give notice of the modification. We will also update the "Last Updated Date" at the beginning of these Terms. By continuing to access or use the page, application or services as long as we have posted a modification on the page or through the application, or we have given notice of a modification, you indicate that you agree to be bound by the modified Terms. If you do not accept the modified Terms, your only option is to cease the use of the page, the application or the corresponding services.
Completion an cancellation of account
We may, at our sole discretion and without liability to you, with or without cause, with or without notice and at any time: (a) Terminate these Terms or your access to our website, application and services, and (b) Disable or cancel your Entrenarme account. Upon termination, we will promptly pay you any amount that, in our sole discretion, we determine in a reasonable manner that we owe you and that we are legally liable to pay you. In the event that Entrenarme rescinds these Terms, or accesses our website and services, or deactivates or cancels your Entrenarme account, you will remain liable for all amounts owed so far. You can cancel your trainer account at any time by sending an email to email@example.com. Please note that if your Entrenarme account is canceled, we are not required to remove or return any content you have posted on the website, application and services, including any other criticism or commentary.